Terms of Service

Effective June 18, 2026 · Last updated June 18, 2026

Agreement

These Terms of Service ("Terms") govern your use of the Caliber mobile application and any related services (collectively, "Caliber" or the "Service"). By installing, accessing, or using Caliber, you agree to these Terms.

Caliber is an AI conversation coach for dating-app and texting conversations. You submit a screenshot of a conversation, Caliber reads the text on your device, and Caliber returns coached reply suggestions with reasoning. Caliber is not a dating service and does not match you with other people.

If you do not agree, do not use Caliber.

Eligibility

To use Caliber, you must:

Be at least 17 years old
Have the legal capacity to enter into binding contracts in your jurisdiction
Not be barred from using the Service under applicable law

We confirm your age via birthdate at first launch. Misrepresenting your age violates these Terms.

Your Account

Caliber creates an anonymous, device-based account for you automatically. You are not required to provide an email address. You may optionally use Sign in with Apple. You are responsible for:

All activity that occurs under your account
Notifying us at [email protected] if you believe your account has been compromised

You may delete your account and all associated data at any time at Settings → Delete Account. Deletion is permanent and effective immediately.

Subscriptions, Free Trials, and Billing

Plans and Pricing

Caliber offers the following auto-renewing subscription plans:

Weekly Plan: $7.99 per week with a 7-day free trial for first-time subscribers
Annual Plan: $59.99 per year

Caliber also offers a one-time, non-subscription purchase:

10-Analysis Pack: $9.99 for 10 conversation analyses (a consumable purchase; it does not auto-renew)

Prices are listed in U.S. dollars and may vary by region per Apple's local pricing.

Free Trial

The 7-day free trial is available only to first-time subscribers. If you do not cancel before the trial ends, you will be charged for the selected plan automatically.

Automatic Renewal

Subscriptions automatically renew at the end of each billing period (weekly or annually) unless cancelled at least 24 hours before the period ends. Apple charges your Apple Account at the price of the then-current renewal term. The 10-Analysis Pack is a one-time purchase and does not auto-renew.

Managing or Cancelling Your Subscription

Subscriptions are billed by Apple and managed through your Apple ID. To manage or cancel:

Open the Settings app on your device
Tap your Apple ID at the top
Tap Subscriptions
Select Caliber and choose Cancel Subscription

Cancellation takes effect at the end of the current billing period. You retain access until then. We do not provide refunds for unused portions of a billing period.

Refunds

Refunds are processed by Apple, not by us. Refund requests are made via reportaproblem.apple.com. We have no ability to issue refunds directly.

Price Changes

We may change subscription prices. If we increase the price of your current subscription, we will notify you in advance through the app or email. Your continued subscription after the effective date constitutes acceptance of the new price. If you do not accept, you may cancel before the new price takes effect.

License to Use Caliber

We grant you a personal, non-exclusive, non-transferable, revocable license to use Caliber on Apple devices you own or control, for non-commercial use, in accordance with Apple's Standard EULA and these Terms.

You may not:

Sell, rent, or sublicense Caliber
Reverse-engineer, decompile, or attempt to extract source code
Use Caliber to violate any law or third party's rights
Use Caliber's AI features to generate content that is illegal, harassing, hateful, or that targets a specific real individual without their consent
Use Caliber to harass, stalk, threaten, or harm another person
Use automated systems (bots, scrapers) to access Caliber
Submit content that you do not have the right to submit
Attempt to circumvent the subscription paywall or age gate

We may suspend or terminate your account if you violate these restrictions.

Content You Submit

Your Content

When you submit screenshots or text of your conversations for coaching, you provide content to the Service ("User Content"). You retain all rights to your User Content.

You grant us a limited, worldwide, royalty-free license to use your User Content solely to:

Provide the Service to you (including reading the text on your device and sending that text to our AI provider, Anthropic, with your consent, to generate reply suggestions)
Maintain the Service's security and operation
Respond to your support requests
Comply with legal obligations

We do not store your conversation screenshots or text on our servers. We retain only analysis metadata, such as momentum scores and the cross-conversation context that powers your Playbook.

We do not use your User Content to train AI models. We do not sell your User Content. We do not share your User Content with advertisers.

Real People in Your Content

If you submit content involving identifiable real people (e.g., screenshots of conversations), you represent that:

You are a party to the conversation, or
You have the other party's consent, or
The content is lawfully usable by you under your jurisdiction's privacy laws

You are responsible for ensuring you have the right to submit any content that involves another identifiable person. We do not assume responsibility for content you submit.

Reporting and Removal

If you receive content in Caliber (including AI-generated content) that violates these Terms or applicable law, report it by emailing [email protected]. We review reports within 72 hours and address violating content.

Our Right to Remove Content

We may remove any content that violates these Terms, our community guidelines, applicable law, or Apple's App Review Guidelines. We may suspend or terminate accounts that repeatedly violate these terms.

AI Coaching — Important Disclaimers

Not Professional Advice

Caliber is coaching software, not therapy, medical advice, psychiatric care, or professional counseling. AI responses are informational and educational. Caliber does not diagnose, treat, or prevent any medical or mental health condition.

If you are experiencing significant distress, mental health symptoms, or a crisis, contact a licensed professional or:

United States: 988 Suicide & Crisis Lifeline (988lifeline.org)
Other countries: see findahelpline.com

AI Limitations

AI-generated coaching responses may be inaccurate, incomplete, or inappropriate for your specific situation. Apply your own judgment. We do not warrant the accuracy of AI responses.

Third-Party AI Processing

Caliber sends the text read from your submitted screenshots to a third-party AI provider, Anthropic, for processing, with your explicit consent. We do not store that content on our servers. See our Privacy Policy at caliberapp.ai/privacy for details.

No Guarantee of Outcomes

We make no guarantee that using Caliber will improve your dating outcomes, your conversations, your relationships, or any other real-world result. Coaching can help, but outcomes vary.

Service Availability

We work to keep Caliber available 24/7 but cannot guarantee uninterrupted service. We may:

Schedule maintenance windows (we'll notify you in advance when feasible)
Temporarily disable features that are buggy or under investigation
Discontinue features that are not viable

If we permanently discontinue the Service or your subscription plan, we will provide reasonable advance notice and refund any pre-paid, unused portion of your subscription.

Apple-Specific Terms

The following terms apply because Caliber is distributed through Apple's App Store:

These Terms are between you and Crown and Oak LLC, not Apple. Apple is not responsible for the Service or its content.
Your license to Caliber is limited to use on Apple-branded products you own or control, per Apple's Standard EULA.
Apple has no obligation to provide maintenance or support for Caliber.
In the event of any failure of Caliber to conform to applicable warranty, you may notify Apple and Apple will refund your purchase price; Apple has no other warranty obligation with respect to Caliber.
Apple is not responsible for addressing your claims or any claims by third parties related to Caliber, including product liability, regulatory compliance, or consumer protection.
In the event of any third-party claim that Caliber or your use of Caliber infringes that third party's intellectual property rights, Crown and Oak LLC (not Apple) is responsible.
You represent that you are not located in a country subject to U.S. embargo and that you are not on a U.S. government denied-parties list.
Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them.

Intellectual Property

Caliber, its software, designs, content (other than User Content), and trademarks are owned by Crown and Oak LLC or our licensors. These Terms do not transfer any of that ownership to you.

Privacy

Your information is handled per our Privacy Policy at caliberapp.ai/privacy, which is incorporated into these Terms by reference.

Disclaimer of Warranties

CALIBER IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND TITLE. WE DO NOT WARRANT THAT CALIBER WILL BE ERROR-FREE OR UNINTERRUPTED.

Some jurisdictions do not allow the exclusion of certain warranties. In those jurisdictions, only the exclusions permitted by law apply.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL Crown and Oak LLC OR ITS OFFICERS, DIRECTORS, EMPLOYEES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUES, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF CALIBER, REGARDLESS OF THE LEGAL THEORY.

OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO CALIBER WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) U.S. $100.

Some jurisdictions do not allow these limitations. In those jurisdictions, only the limitations permitted by law apply.

Indemnification

You agree to defend, indemnify, and hold harmless Crown and Oak LLC from any claims, damages, or expenses (including reasonable attorney fees) arising from:

Your violation of these Terms
Your violation of any law or any third party's rights
Content you submit to Caliber
Your use of Caliber

Termination

You may stop using Caliber at any time by uninstalling and (optionally) deleting your account.

We may suspend or terminate your access if you violate these Terms, if required by law, or if continuing your access poses a security or operational risk. We will provide reasonable notice when feasible. Some sections survive termination, including Sections 6.1 (license to user content for security/legal purposes), 10 (intellectual property), 11 (privacy), 12 (warranty disclaimer), 13 (liability), 14 (indemnification), and 16 (governing law).

Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Delaware and applicable U.S. federal law, without regard to conflict-of-law principles.

Any dispute arising out of these Terms or your use of Caliber will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. You waive any right to bring claims as a class action or representative action, to the extent permitted by law.

If you are a resident of the EEA, UK, or another jurisdiction where mandatory consumer protections apply, those local laws and forums prevail to the extent required.

Changes to These Terms

We may update these Terms. When we make material changes, we will:

Post the updated Terms at this URL with a new "Last Updated" date
Notify you within the app (and via email if the change is significant)

Your continued use of Caliber after the update means you accept the new Terms. If you do not accept, stop using Caliber and delete your account.

Miscellaneous

Entire agreement: These Terms, together with our Privacy Policy, are the entire agreement between you and us about the Service.
Severability: If any provision is held unenforceable, the rest remains in effect.
No waiver: Our failure to enforce a provision does not waive our right to enforce it later.
Assignment: You may not assign these Terms. We may assign them to a successor in connection with a sale, merger, or reorganization.
Notices: We may send notices to your account email (if you have linked one) or display them in the app. Notices to us must be sent to [email protected].

Contact

Email: [email protected]
Operator: Crown and Oak LLC, 745 5th Avenue, New York, NY 10151